The Act provides that agency workers, or a trade union representative on their behalf, can make complaints in relation to any alleged contravention of their rights under the Act to the Rights Commissioner Service within 6 months of the date of the alleged breach (or 12 months if the worker can show reasonable cause for the delay).  The Rights Commissioner can make a decision which shall do one or more of the following:

• declare that the complaint was well founded
• require the employer to take a specified course of action including re-instatement or re-engagement of the employee, or
• require the employer to pay to the employee such amount of compensation as is just and equitable having regard to all the circumstances up to a maximum of two years remuneration.